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contact us by phone at
+7 (812) 337-1223
+7 (812) 310-6717
+7 (812) 973-1090
ICQ: 483-196-791 Skype:  |
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Terms and Conditions
Guests are obliged to observe the provisions of these Rules. In the event that a guest is in breach of these rules, the Company has the right to repudiate the agreement on the provision of accommodation services before the agreed period has elapsed.
Online Reservation
Online Reservation – services are accessible in real-time (online), in which case the hotel instantly confirms Reservation and sends the guest the voucher to the indicated by the guest e-mail address. If you are sure of the exact dates of your trip, complete the form on the website and you'll get a list of vacant rooms at best available rates (refundable or non-refundable). Please, keep in mind that depending on the rate plan (refundable or non-refundable) the cancellation & payment policy may vary. Make sure to examine the rate description thoroughly.
How to make a reservation?
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To make a reservation online, simply fill out and submit the form on the website. After submitting form, you'll get a list of vacant flats at best available refundable and non-refundable rates.
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Note that special prices for last minute / long stay / early bird bookings are available only for reservations upon request and will not be displayed in the list. Please, contact our hospitality managers in order to take advantage of our special offers.
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Bookings are made through the electronic reservation system available under this website and must be guaranteed either by credit card or by any other indicated means of payment. The company has the right to reject the reservation in case if/when the Clients credit card funds are insufficient to cover the costs of the ordered services or the credit card vendor rejects the transaction operation.
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Before making a reservation, please, examine the rate description, payment instructions and the corresponding cancellation policy.
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As soon as the payment is made / credit card details are provided, we email you a Reservation Confirmation. Thus, the definite booking is made. Please bring this confirmation, together with proof of your identity, when you check in. The final balance (minus the deposit) of accommodation cost is due for payment in cash on the day of arrival.
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Alongside the Reservation Confirmation, you'll receive an email with a list of tourist services (transfer, guided tours etc) and a detailed direction on how to find the office.
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At the time of booking or at least a day prior check in, please, make sure to inform us about the exact time of your arrival.
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In the case of force majeure resulting in the property being rendered unsuitable for occupation, or if for any reason the accommodation originally reserved is not available, the company reserves the right to substitute a property of similar/better standard and sleeping capacity.
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